Decoding the Dental Insurance Game: The Hidden Truth About Delta Dental's PPO Benefits


At Trident Smiles Dental, we believe in transparency and empowering patients to make informed decisions about their dental care. Recent revelations have come to light regarding Delta Dental's handling of PPO benefits, raising concerns about patient choice and the quality of care received. In this blog, we delve into the details, shedding light on what PPO stands for and how it works. We also address the discrepancies in Delta Dental's communication with patients, highlighting potential drawbacks of in-network dentists and providing our opinion based on extensive research and consultation with industry leaders. We also want to make it very clear to all of our patients that, WE STILL ACCEPT DENTAL DENTAL INSURANCE and will guide you through your dental treatment.

Delta Dental's Communication Practices:

It has been brought to our attention that Delta Dental may not fully disclose the benefits coverage for out-of-network dentists when patients contact them directly. This selective information sharing could potentially discourage patients from choosing their preferred dentist. At Trident Smiles Dental, we believe in clarity and transparency, and we want our patients to have all the facts so they can make the best decisions for their oral health.

Understanding PPO: Preferred Provider Organization:

PPO stands for Preferred Provider Organization, which is a type of dental insurance plan that offers flexibility in choosing your dental provider. With a PPO plan, patients have the freedom to visit both in-network and out-of-network dentists. While in-network dentists have agreements with the insurance company and offer services at reduced rates, out-of-network dentists may provide specialized care or align better with specific patient needs. It's important for patients to understand their PPO benefits and evaluate their options to ensure optimal care.

The Potential Drawbacks of Blindly believing Delta:

Trusting the information provided solely by Delta Dental without conducting your own research can have potential drawbacks. They may not always provide a comprehensive overview of the available dental care options, including the diverse range of providers and treatments. Relying solely on their information may limit your ability to explore alternative choices that could better suit your specific needs and preferences. They have their own interests and constraints that may not align perfectly with your individual dental health goals. Blindly believing everything Delta Dental tells you without conducting your own research may result in limited perspective, lack of transparency, incomplete coverage evaluation, potential biases, and overlooking personalized care considerations.

Our Opinion and Research-Based Perspective:

At Trident Smiles Dental, we have conducted extensive research and consulted with industry leaders who possess over 20 years of experience in dealing with insurance companies. Based on our investigations, we believe it is essential to inform our patients about potential pitfalls associated with Delta Dental in-network dentists. While this perspective reflects our opinion, we are committed to providing exceptional dental care and ensuring our patients have access to the highest standards of dentistry.


At Trident Smiles Dental, we are dedicated to our patients' well-being and providing the highest quality dental care. We believe in transparency and empowering our patients with knowledge about their dental insurance options. While recent revelations have highlighted potential shortcomings in Delta Dental's communication practices and the drawbacks of "Delta's in-network dentists", we strive to offer exceptional care regardless of insurance affiliation. We encourage patients to explore their PPO benefits, consider all their options, and reach out to us with any questions or concerns. Together, we can make informed decisions and prioritize the oral health and long-term satisfaction of our patients.


We want to emphasize that the information provided in this blog is based on our research, investigations, and discussions with industry experts. It is our opinion and should be treated as such. We encourage patients to conduct their own research, ask questions, and make informed decisions about their dental insurance and care.

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